Identified - The Amazon Advertising API team has informed that they are experiencing a drop in conversion data that comes from reports starting May 18, 2020.
This means that reported sales are likely lower than they actually are. Once Amazon provides a fix our team will repull reports from all affected days in order to populate the data in all accounts.
We will inform our clients here as soon as the data is complete.
May 27, 13:55 CEST
Investigating - En/DE
Due to the current situation of COVID-19 and the far reaching implications, Sellics has an increased wait time on all inbound support messages. Rest assured we are trying to focus on our customers in these turbulent times and appreciate your patience in the matter. We have a dedicated COVID-19 webpage aimed at supporting our clients which can be found here: https://sellics.com/updates-amazon-businesses-covid19/

Lieber Sellics user, aufgrund der aktuellen Situation des COVID-19 Weltweit und dessen weitreichenden Auswirkungen hat Sellics eine längere Wartezeit für alle eingehenden Support Nachrichten. Seien Sie versichert, dass wir in diesen schwierigen Zeiten uns auf unsere Kunden konzentrieren und wir bedanken uns schonmal für Ihre Geduld in dieser Angelegenheit.
Wir haben eine spezielle COVID-19-Webseite zur Unterstützung unserer Kunden, die Sie hier finden: https://sellics.com/updates-amazon-businesses-covid19/
Mar 30, 12:22 CEST

About This Site

This page will keep you up to date about any major outages of all Sellics Seller Edition tools.

As ever, we are sorry for any inconvenience and thank you for your patience.
We are working hard to avoid these scenarios and fix them rapidly when they arrive!

Sellics Seller Edition Degraded Performance
Overall System ? Degraded Performance
Cockpit Operational
Sales & Profit Operational
PPC Manager Degraded Performance
Keyword Rankings Operational
Reviews Operational
Spy Operational
Buy Box & Hijacker Alert Operational
Inventory Operational
Performance ? Operational
Product Dashboard ? Operational
Other Functionalties / 3rd Party Systems ? Operational
Niche Analyzer & Product Detector Operational
Sellics Vendor Edition Degraded Performance
Overall System ? Degraded Performance
Reviews & Questions Operational
Content & SEO Operational
Advertising Degraded Performance
Buy Box Operational
Product Management Operational
Other Functionalties / 3rd Party Systems ? Operational
Sonar Operational
Free Page sonar-tool.com Operational
Sonar Chrome Plugin Operational
XRAY Operational
XRAY Chrome Plugin Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 5, 2020

No incidents reported today.

Jun 4, 2020

No incidents reported.

Jun 3, 2020

No incidents reported.

Jun 2, 2020

No incidents reported.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

Unresolved incident: PPC - Drop in conversion data.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.