Identified - Unfortunately we are forced to undergo maintenance work with regards to parts of our database.

This is mainly affecting Keyword Rankings and Spy data.

Our technicans are working hard to resolve this and are confident things will be back to normal later today.

We are very sorry for the unfortunate start to the week and thank you for your patience!

Your Sellics Team


---------------------Deutsch (German)-----------------------

Leider sind wir aktuell gezwungen Wartungsarbeiten in Bereichen der Datenbank durchzuführen.

Dies betrifft vor allem die Keyword Rankings und Spion Daten.

Unsere Techniker arbeiten bereits hart daran das Problem zu lösen und sind zuversichtlich, dass dies im Laufe des Tage gelingen wird.

Bitte entschuldigen Sie den unglücklichen Wochenstart und vielen Dank für Ihre Geduld!
Dec 17, 12:08 CET
Investigating - Data from new campaigns containing the new targeting options are currently only available on campaign level and will therefore not yet show data for individual adgroups/keywords/asins.

We are working hard on this though and hope to make this data available by mid-late December.

As ever, thank you for your patience!

You can find more information about Amazon's new targeting feature in our Blog:

https://sellics.com/blog-amazon-update-new-product-targeting-for-sponsored-products


---------------------Deutsch (German)-----------------------

Daten von neu erstellten Kampagnen, welche Amazons neue Targeting Möglichkeiten beinhalten, sind derzeit nur auf Kampagnen Ebene verfügbar.

Daten für einzelne Anzeigengruppen/Keywords/ASINs können entsprechend noch nicht in Sellics angezeigt werden.

Es wird hart daran gearbeitet und wir hoffen, auch diese Daten mit Mitte-Ende Dezember anzeigen zu können.

Vielen Dank für Ihre Geduld!
Nov 21, 11:36 CET

About This Site

This page will keep you up to date about any major outages of all Sellics tools.

As ever, we are sorry for any inconvenience and thank you for your patience.
We are working hard to avoid these scenarios and fix them rapidly when they arrive!

Sellics Seller Edition Major Outage
Overall System   ? Operational
Cockpit   Operational
Sales & Profit   Operational
PPC Manager   Major Outage
Keyword Rankings   Major Outage
Reviews   Operational
Spy   Major Outage
Buy Box & Hijacker Alert   Operational
Inventory   Operational
Performance   ? Major Outage
Product Dashboard   ? Operational
Other Functionalties / 3rd Party Systems   ? Operational
Niche Analyzer & Product Detector   Operational
Sellics Vendor Edition Operational
Overall System   ? Operational
Reviews & Questions   Operational
Content & SEO   Operational
AMS   Operational
Buy Box   Operational
Product Management   Operational
Other Functionalties / 3rd Party Systems   ? Operational
Sonar Operational
Free Page sonar-tool.com   Operational
Sonar Chrome Plugin   Operational
XRAY Operational
XRAY Chrome Plugin   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 16, 2018

No incidents reported.

Dec 15, 2018

No incidents reported.

Dec 14, 2018

No incidents reported.

Dec 13, 2018
Resolved - This incident has been resolved.
Dec 13, 17:26 CET
Update - We are continuing to work on a fix for this issue.
Dec 12, 10:25 CET
Update - We are continuing to work on a fix for this issue.
Dec 12, 10:22 CET
Update - We are currently investigating missing rankings and hope to bring them back within 24 hours
Dec 10, 10:08 CET
Identified - We are currently updating our keyword ranking database which will lead to quicker navigation and shorter loading times. In the interim, there may be slight delays on new information and longer loading times over the next 24 hours.

As ever, thank you for your patience and sorry for any inconvenience!
Dec 4, 17:28 CET
Dec 11, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 3, 2018
Resolved - This incident has been resolved.
Dec 3, 10:10 CET
Investigating - Amazon's Advertising API team has informed us there are currently some issues with regards to PPC data being made available. They are working on it and hope to have it fixed very soon.

New PPC Data will therefore be delayed until this is fixed.
Recently integrated accounts will not see any PPC data.

As ever we are very sorry for the inconvenience!


_________Deutsch (German):____________

Amazons API Team hat uns darüber informiert, dass PPC Daten aktuell nicht über die API weitergegeben werden können. Amazon arbeitet aber natürlich daran, sodass dies hoffentlich bald behoben sein wird.

Neue PPC Daten werden bis dahin nicht in Sellics erscheinen.
Jüngst integrierte Accounts werden derweil keine PPC Daten sehen.

Entschuldigen Sie bitte die Unannehmlichkeiten!
Nov 29, 15:46 CET