Update - Things are slowly getting back to normal, but we are still not quite there yet - apologies again and thank you for your patience!
Nov 6, 10:15 CET
Investigating - There is still an influx of enquiries due to the Profit 2.0 and Keyword Harvesting Rules Betas, while internally some of our team members are inconveniently suffering from illness at this time.

Apologies for any inconvenience and thank you for your patience!

PS. in the meantime, if you haven't already, you may want to check our FAQs on the new Profit and Keyword Rules:

http://help.sellics.com/en/collections/1370595-sales-profit
http://help.sellics.com/en/articles/3215848-how-do-keyword-rules-work
Nov 6, 10:14 CET
Investigating - We are currently investigating this issue.
Oct 31, 17:05 CET

About This Site

This page will keep you up to date about any major outages of all Sellics Seller Edition tools.

As ever, we are sorry for any inconvenience and thank you for your patience.
We are working hard to avoid these scenarios and fix them rapidly when they arrive!

Sellics Seller Edition Partial Outage
Overall System ? Under Maintenance
Cockpit Operational
Sales & Profit Operational
PPC Manager Operational
Keyword Rankings Partial Outage
Reviews Operational
Spy Operational
Buy Box & Hijacker Alert Operational
Inventory Operational
Performance ? Operational
Product Dashboard ? Partial Outage
Other Functionalties / 3rd Party Systems ? Operational
Niche Analyzer & Product Detector Operational
Sellics Vendor Edition Operational
Overall System ? Operational
Reviews & Questions Operational
Content & SEO Operational
Advertising Operational
Buy Box Operational
Product Management Operational
Other Functionalties / 3rd Party Systems ? Operational
Sonar Operational
Free Page sonar-tool.com Operational
Sonar Chrome Plugin Operational
XRAY Operational
XRAY Chrome Plugin Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 12, 2019

No incidents reported today.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019
Resolved - This incident has been resolved.
Oct 31, 12:38 CET
Identified - The root cause has been identified and a solution should be ready and deployed by tomorrow morning!
Oct 30, 17:50 CET
Investigating - Unfortunately winter has come, and with it an issue with displaying sales in the Cockpit widgets and product detail pages since the winter time switch. Our developers have been informed and working on a solution.

The data should still be available within the Profit dashboard though.

Apologies for the inconvenience and thank you for your patience!
Oct 30, 11:22 CET
Oct 30, 2019
Resolved - This incident has been resolved.
Oct 30, 14:57 CET
Update - We are continuing to investigate this issue.
Oct 4, 15:00 CEST
Investigating - There is still an influx of enquiries due to the Profit and Keyword Harvesting Rules Betas, while internally some of our team members are inconveniently suffering from illness at this time.

Apologies for any inconvenience and thank you for your patience!

PS. in the meantime, if you haven't already, you may want to check our FAQs on the new Profit and Keyword Rules:

http://help.sellics.com/en/collections/1370595-sales-profit
http://help.sellics.com/en/articles/3215848-how-do-keyword-rules-work
Sep 10, 11:06 CEST
Oct 29, 2019
Resolved - This incident has been resolved.
Oct 29, 01:19 CET
Investigating - Our team has taken notice of the absence of the Performance and Sales-Profit tables on the Cockpit tool and is currently working to have them restored to the affected accounts.

We apologise for any inconvenience caused and thank you for your patience!

In lieu of the above-mentioned functions, please click directly on the Profit Beta widget to get access to the sales data.
Oct 29, 00:04 CET