Update - We are continuing to investigate this issue.
Oct 4, 15:00 CEST
Investigating - There is still an influx of enquiries due to the Profit and Keyword Harvesting Rules Betas, while internally some of our team members are inconveniently suffering from illness at this time.

Apologies for any inconvenience and thank you for your patience!

PS. in the meantime, if you haven't already, you may want to check our FAQs on the new Profit and Keyword Rules:

http://help.sellics.com/en/collections/1370595-sales-profit
http://help.sellics.com/en/articles/3215848-how-do-keyword-rules-work
Sep 10, 11:06 CEST
Update - We are continuing to investigate this issue.
Sep 6, 16:24 CEST
Investigating - Out team noticed that an increasing number of accounts may experience sudden drops in reported sales. This may lead to only PPC sales being reported, all sales being zero or missing data in cockpit.

Our team is already working on a fix. But since it requires some larger changes it might take us a few more day to have it up and running. We shoot to have profit stable during the next week (Sep 13th). As the development occures we will post new updates on status.sellics.com

Thank you for your patience in the interim.
Sep 6, 16:22 CEST

About This Site

This page will keep you up to date about any major outages of all Sellics Seller Edition tools.

As ever, we are sorry for any inconvenience and thank you for your patience.
We are working hard to avoid these scenarios and fix them rapidly when they arrive!

Sellics Seller Edition Degraded Performance
Overall System ? Under Maintenance
Cockpit Degraded Performance
Sales & Profit Operational
PPC Manager Operational
Keyword Rankings Operational
Reviews Operational
Spy Operational
Buy Box & Hijacker Alert Operational
Inventory Operational
Performance ? Operational
Product Dashboard ? Operational
Other Functionalties / 3rd Party Systems ? Degraded Performance
Niche Analyzer & Product Detector Operational
Sellics Vendor Edition Operational
Overall System ? Operational
Reviews & Questions Operational
Content & SEO Operational
Advertising Operational
Buy Box Operational
Product Management Operational
Other Functionalties / 3rd Party Systems ? Operational
Sonar Operational
Free Page sonar-tool.com Operational
Sonar Chrome Plugin Operational
XRAY Operational
XRAY Chrome Plugin Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 17, 2019

No incidents reported today.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019
Resolved - This incident has been resolved.
Oct 9, 16:46 CEST
Investigating - There is currently an issue with the niche analyzer. At this point we have no information if it is in relation to a change in Amazon's search results or an issue our end.

Apologies for any inconvenience and thank you for your patience!
Sep 19, 18:09 CEST
Oct 8, 2019
Resolved - This incident has been resolved.
Oct 8, 10:15 CEST
Update - We are continuing to monitor for any further issues.
Oct 7, 10:42 CEST
Update - We are continuing to monitor for any further issues.
Oct 7, 10:41 CEST
Update - We are continuing to monitor for any further issues.
Oct 1, 10:27 CEST
Update - Due to the outage there are still some features not 100% available:

PPC: the rule automation will be delayed, AdScheduling did not trigger and reports for EU accounts will be delayed by about 5 hours.

As the Keyword and Review updates could not take place during the night, they will start later today. We apologize for the inconvenience and thank you for your patience.
Oct 1, 09:51 CEST
Update - The features are available again, account settings are still unavailable. We will post updates as soon as they occur.
Oct 1, 09:43 CEST
Monitoring - A solution has been implemented. We are closely monitoring everything and making sure there are no complications.
Oct 1, 08:45 CEST
Investigating - Our developers are on it and it should be resolved soon. Apologies for the inconvenience!
Oct 1, 08:39 CEST
Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.