EU Seller Centrals not showing sessions since May 21

Incident Report for SE Status

Resolved

Amazon seems to have solved the problem and the data is back now :)

Posted Jun 03, 2019 - 09:38 CEST

Identified

It looks like all EU Seller Centrals are not displaying sessions in their Business Reports.
( https://sellics.zendesk.com/hc/en-us/articles/213653725-Where-is-the-Performance-data-pulled-from-and-which-specific-rights-are-given-to-the-user- )

Sellics customers with an active Performance integration will therefore also not be shown sessions (and conversion rates) anymore.

To speed up resolving this problem, we recommend that you report the issue to Seller Central, as we have done also!

Posted May 27, 2019 - 18:33 CEST

This incident affected: Sellics Seller Edition (Performance).